Coping with the heat during Covid19
As temperatures are expected to soar, please see this poster and leaflet for advice on how to cope with the heat.
Corbett Medical Practice - working through the Covid19 crisis
The Practice is continuing to provide a service throughout the current pandemic. We are having to constantly adjust our way of working to new information, guidelines and demands but the practice team is now working steadily to start building our range of services back up. We have had to fully embrace new ways of working and introduce more digital solutions to help us keep our patients and staff safe by working remotely whenever possible. Whilst we are beginning to see more patients back on site at The Corbett Medical Practice, numbers are still very limited and we are needing to take precautions. Consequently we need you to:
- only come to the Practice if you have a face to face appointment booked
- ring the door bell 2 minutes before your appointment time to be let in
- wear a mask (a home-made cloth mask is sufficient)
- come into the practice alone (unless you are a child or have special needs)
Coronavirus - Covid19
The NHS has put in place measures to ensure the safety of all patients and NHS staff, while also ensuring services are still available to the public. Key information
(Sick) Fit notes for those in isolation due to Covid -19 Coronavirus.
You do not need to contact your GP for fit notes if you are unwell and in isolation. These will be issued via 111 NHS online, see https://111.nhs.uk/isolation-note
Changes to the Electronic Prescription Service (EPS)
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 10/06/2020
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.
Receiving encypted information from the Practice
As the Practice uses more digital methods of working with you, we may need to send you information via email in a secure way. Please see this guide to help you understand how to access an email that the Practice has sent you securely.
Photographs to support remote consultations
As we are now frequently conducting telephone consultations, you may be asked to provide a photograph of your skin condition. This needs to be as clear as possible to help the GP to advise you appropriately. Please see this simple guide on how to photograph your skin condition.
Wearing a mask
To help protect you and our staff members, if you do need to come to the practice to be seen, we ask that you wear a mask or other face covering (such as a scarf) to cover your nose and mouth. Please see this link to see how you can make your own mask.
Coronavirus (COVID-19) response: additional information included in SCR by default
To help the NHS to respond to the coronavirus (COVID-19) pandemic, we are including additional information in Summary Care Records for patients by default, unless they have previously told the NHS that they did not want their information to be shared. Further information.
Beware of scammers
There is heightened coverage around the Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP practice to confirm.
It is essential that we maintain our childhood vaccination programme during the current Coronavirus situation, to prevent an outbreak of childhood diseases such as measles at this time. The full range of childhood vaccinations are available and catch up vaccines are also available for children who may not have completed their full course previously. If you would like further information, are unclear on your child's vaccination status or have any further queries - we encourage parents to speak to our nursing team.
MMR catch up programme
NHS England are launching a catch up programme for children aged 10 or 11 years who did not have or previously did not complete both of the MMR vaccines as part of their routine childhood vaccinations.
Children will be invited to attend the practice for their MMR. But you do not need to wait for an invitation. If your child missed out or you are uncertain please just contact the practice and we can check their records and book them in with one of our Nurses.
Please help stop the spread of Measles. This is a serious disease that can have very serious consequences.
See https://www.nhs.uk/conditions/vaccinations/mmr-vaccine-when-needed/ for more information.
Lifestyle Advisor service
Droitwich and Ombersley Practices are delighted to introduce a new lifestyle advisory service in conjunction with Onside Advocacy. You can self refer into this service at any time to work towards becoming healthier and happier... more
Improved Access Appointments
In addition to the practice’s normal opening hours, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.
GP practices are working together to provide Improved Access appointments to our patients. This means that your Improved Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Improved Access appointment and our receptionists will help you to find a convenient appointment.
Alternatively you can now call a dedicated number direct to book an appointment 01905 789061. This line is open weekdays 6.30 - 8pm and weekends 8 - 12am.
Register for our new on-line consultation system via Doctorlink. This allows you to check your symptoms 24/7 and will confirm if you need to see a GP. Click Doctorlink to get started.
CQC Annual regulatory review
Further to our inspection in 2016 where the Practice was awarded an overall 'Outstanding' rating, CQC conducted a further routine annual review in May 2019. The Practice maintains it's 'Outstanding' status and will undergo another routine review in 12 months time.
Veteran Friendly Accreditation
The Corbett Medical Practice is now an Accredited Veteran Friendly Practice. Please do make the Practice aware if you are now or ever have been a member of the armed forces. The Practice can then ensure that you are linked in with relevant services.
The following items are no longer available on prescription in Worcestershire:
- gluten-free goods,
- infant milk and formula,
- over-the-counter medicines
- oral nutritional supplements
Please be aware that this is not a practice decision and part of a county-wide imperative. Further information
If you need to register a complaint please contact: The Complaints Team, NHS South Worcestershire Clinical Commissioning Group, Barnsley Hall, Barnsley Hall Road, Bromsgrove B61 0TX
CQC report - "Outstanding" - May 2016
The practice hosted a team of CQC inspectors in February 2016 who assessed the all aspects of the practice's performance and service provision via an indepth site inspection and series of detailed interviews with practice staff, patient representatives and community healthcare providers in conjunction with clinical outcome data, performance indicators and patient feedback. The practice has been awarded an overall rating of Outstanding having acheived "Outstanding" in 3 and 2 "Good" in the 5 categories assessed.
See the CQC press release and full CQC inspection report - Corbett Medical Practice for further details.