CHANGE OF DETAILS
Please inform the reception staff immediately if you change your name, telephone number or move to a new address. It is essential that we keep our records up to date.
In order to maintain the quality of service we provide, we have had to draw up a practice boundary which will limit the distance that we can travel for home visits.
In some cases when you move house this will take you outside the practice area. In these circumstances we will unfortunately have to ask you to re-register with another practice nearer your home. A map on the back cover of this publication shows our practice area.
You may use the online form below to notify us of your change of details. The form will open in a new window. Fill out the details and press the Send button.
Change of Address Form
If you don't wish to use the online form then drop into the practice and pick up a paper form.
PROVIDING ACCESS TO OTHER NHS PROFESSIONALS
You will have automatically have an Summary Care Record (SCR) unless you opt not to, that provides information about your medicines, allergies and bad reactions to medicines. This is useful information for other healthcare professionals to be aware of when you are unwell or have complex care needs. It helps them make better and safer decisions about your care. You can also chose to have additional information included in this as an 'Enhanced' SCR (ESCR). This includes information about your illnesses and health problems, past operations and vaccinations, your treatment preferences (eg where you prefer to receive care), what support you may need and who to contact for more information about you.
Please see ESCR to request this or for more information, or ask our Practice staff.
Coronavirus (COVID-19) response: additional information included in SCR by default
To help the NHS to respond to the coronavirus (COVID-19) pandemic, we are including additional information in Summary Care Records for patients by default, unless they have previously told the NHS that they did not want their information to be shared.
The change to include additional information in a patient’s SCR will enable health and care professionals to have better medical information about the patient they are treating at the point of care. This change will apply for the duration of the coronavirus (COVID-19) pandemic only. Unless alternative arrangements have been put in place before the end of the emergency period, this change will be reversed.
Patients can be reassured that if they have previously opted-out of having a Summary Care Record or declined to provide consent to share their additional information,their preference will continue to be respected and applied.
ACCESS TO PATIENT RECORDS
Corbett Medical Practice currently provides facilities for:
- Electronic Prescribing
- Internet Access to:
- Book Appointments
- Request Repeat Prescriptions
- View your Summary Care Record
- View your Detailed Coded Record*
*Currently the practice offers online access to patient records, this access is to summary and coded records only. We do not at the moment offer full access to all hospital letters or consultations online, this is because the requirements of the Data Protection Act 2018 state that access cannot be granted to information that names others or contains information that a Dr believes may cause the patient or another person harm or distress. Due to the administrative burden required to check every letter or consultation prior to making a record fully available online, the practice have decided to limit access to information that patients need to manage their own healthcare.
RECEIVING YOUR RECORDS/DATA FROM THE PRACTICE
With your agreement you may be sent information from the practice electronically. Any confidential information will be sent as an encrypted email to ensure security. Please see this guide to understand how to retrieve an email sent to you in this way.
YOUR DATA AND RESEARCH AND PLANNING
Your data matters to the NHS: Your health and care information is used to help the NHS, Hospitals, Universities and local authorities research new treatments, plan heath service provision and the NHS workforce. Wherever possible anonymised data is used, but sometimes some confidential patient information may be necessary. You can choose to opt out of sharing your confidential patient information for research and planning use. To opt out visit nhs.uk/your-nhs-data-matters or call 0300 303 5678. Please note that the practice cannot opt out on your behalf. Please see "Your Data Matters to the NHS" for more information.
DATA PROTECTION AND GDPR NOTICE
PATIENT DATA PRIVACY NOTICE GDPR (June 2019)
COVID19 Privacy Notice
Easy Read Patient data information
We aim to give you the highest possible standard of service at all times. We welcome any suggestions or comments you may have about our services.
If you have any complaints, please contact Mrs Kirsty William, Practice Manager, for details of our in-house patients' complaints procedure.